Privacy and Cookies Policy
The information below, relating to the use of personal data collected on this website, is provided to the user/navigator in implementation of EU Regulation 2016/679 (“GDPR”).
What types of data do we collect?
When you use our services, you agree to the collection of some of your personal data. This page aims to tell you what data we collect, why and how we use it.
We process two types of data:
- data provided by the user.
- When you register, we ask you to provide us with some data that we need to use our service.
The mandatory data is telephone number and email (alternatively), name and surname and password. - Occasionally you may be asked for additional data listed here by way of example only: company name, VAT number, tax code, age, date of birth, residence details. The latter and other data not listed will always be subject to your approval
- If you provide personal data of third parties, such as those of your family or friends, you must be sure that these subjects have been adequately informed and have consented to the relevant processing in the ways described in this information. If you are under 16 you cannot provide us with any personal data nor can you register, and in any case we do not assume responsibility for any false statements you provide. If we become aware of the existence of untrue statements, we will proceed with the immediate cancellation of any personal data acquired.
- When you register, we ask you to provide us with some data that we need to use our service.
- data we collect automatically
- We collect the following technical data: IP address from which you are registering, if the geolocation service is reported, also data relating to the current (approximate) position of the tool you are using;
- data collected using cookies or similar technologies: for further information, please visit the “Cookies” section.;
Purpose of use of collected data
Booking service with reminder recall and customer satisfaction. To book one of our services, or to request an appointment, you must be profiled with your name, surname, email and/or telephone number. Some types of bookings may require additional data. Every time you make a booking, if activated, the recall system sends you a communication via one or more means for which you have authorized us to contact you) aimed at offering you the reminder and cancellation service and/or confirmation of the booking. After the appointment date, the recall system may contact you to ask you some questions aimed at finding out your level of satisfaction.
(Preliminary consent for registration on the platform)
Is the provision of data mandatory?
The provision of personal data is mandatory exclusively for the processing necessary for the provision of the services offered referred to in the previous point.
Who are the subjects of the treatment?
- Data controller
- The Data Controller is the company or P.A. who uses the website.
- Data Controller
- The information below, relating to the use of personal data collected on this website, is provided to the user/navigator in implementation of EU Regulation 2016/679 (“GDPR”).
- The person responsible for data processing, as well as the person responsible for protecting the same, is Artematica S.r.l. – Via Vincenzo Giuffrida 234 95125 Catania (CTi.
- The request for access, cancellation, updating and rectification is permitted from the reserved user area
- Subjects to whom personal data may be communicated
- The data collected as part of the provision of the service may be communicated to: companies that carry out functions strictly connected and instrumental to technical operations, companies that provide technical components for the provision of certain functions of the service, administrative and judicial bodies and authorities by virtue of legal obligations.
- Your personal data may be transferred outside the European Union for processing by some of our service providers. In this case, we ensure that this transfer takes place in compliance with current legislation and that an adequate level of protection of personal data is guaranteed based on an adequacy decision
- Under no circumstances do we transfer or sell personal data to third parties unless expressly authorized by you.
How can you get information about the data, modify it, delete it or have a copy?
- Access to personal data from your reserved area and revocation of consent (opt-out)
- You can, at any time, view your personal data in your reserved area. Log in to your account and click on the “Reserved Area” section. Remember that you can revoke the consent you have provided at any time by accessing your reserved area and unmarking the relevant flags.
- Export and deletion of personal data
- To export your personal data (takeout) or request its deletion you will find the appropriate links in your reserved area, nevertheless you can send a request to the email address dpo@artematica.it
You can export your personal data in real time - Deletion is carried out in two ways:
- Logical Deletion: your account is disabled in real time at the same time as your request (this is in order to block any outgoing communications already scheduled)
- The physical deletion of all your data will instead take place in compliance with the retention times required by law
- To export your personal data (takeout) or request its deletion you will find the appropriate links in your reserved area, nevertheless you can send a request to the email address dpo@artematica.it
- Exercise of your rights
- Any natural person using our service can:
- obtain from the owner, at any time, information regarding the existence of their personal data, the origin of the same, the purposes and methods of processing and, if present, to obtain access to the personal data and information referred to in the Article 15 of the GDPR
- request the updating, rectification, integration, cancellation, limitation of data processing if one of the conditions provided for in Article 18 of the GDPR occurs, transformation into anonymous form or blocking of personal data, processed in violation by law, including those whose retention is not necessary in relation to the purposes for which the data were collected and/or subsequently processed
object, in whole or in part, for legitimate reasons, to the processing of data, even if pertinent to the purpose of the collection and processing of personal data intended for the purposes of commercial information or sending of advertising or direct sales material or for the fulfillment of market research or commercial communication. Each user also has the right to revoke consent at any time without prejudice to the lawfulness of the processing based on the consent given before the revision. - receive their personal data, provided knowingly and actively or through the use of the service, in a structured format, commonly used and readable by automatic device, and to transmit them to another data controller without impediments
- lodge a complaint with the Guarantor Authority for the protection of personal data in Italy. We remind you that for any questions or requests relating to your personal data and respect for your privacy you can write to the dedicated address dpo@artematica.it
- Any natural person using our service can:
Information on the use of cookies on the site
The information below, relating to the use of cookies on this website, is provided to the user/navigator in implementation of the provision of the Guarantor for the protection of personal data of 8 May 2014 “Identification of simplified methods for the information and the acquisition of consent for the use of cookies”, in compliance with the art. 13 of the Privacy Code (Legislative Decree no. 196/2003)
What are cookies
Websites use useful and intelligent techniques to increase ease of use and make sites more interesting for every visitor. one of the best known techniques involves the use of cookies. Cookies may be used by website owners or third parties, such as advertisers, who communicate through the website visited.
Cookies are small text files that the website stores on users’ computers. The information contained in cookies can also be used to keep track of the exploration carried out on different websites that use the same cookie.
Cookies are classified based on their duration and the site that set them.
We believe it is essential to provide users with information about the cookies our website uses and the purposes for which they are used. The objective is threefold: to guarantee your privacy, ensure ease of use and optimize the development of our websites. The explanation below explains in more detail the cookies used on our websites and their purposes.
use of cookies by the Site
The Site uses cookies to collect statistical data on visitors and to record information about your preferences as you browse websites. Our purpose in using cookies is to improve the experience our site offers to visitors.
Cookies and related functions
Depending on the individual objectives, are different cookies used? Below is a list of the most common types of cookies and the purposes for which they are used.
Session cookies
Session cookies are stored temporarily in your computer’s memory while you browse a site, for example, to keep track of your chosen language. Session cookies remain stored on your computer for a short period oPermanent or tracking cookies
Permanent cookies save a file on your computer for a long period of time. This type of cookie has an expiration date. Do permanent cookies allow websites to remember information and settings on subsequent visits by users, thus making exploration more convenient and quicker, since, for example, it is no longer necessary to log in? Upon expiry date, the cookie is automatically deleted when you first access the website that created it.
First party cookies
These cookies are set by the websites themselves (with the same domain as the one indicated in the browser address bar) and can only be read by these sites. They are commonly used to store information such as preferences, for use on subsequent visits to the site.
Third party cookies
These cookies are set by domains other than the one indicated in the browser address bar, or by organizations that do not correspond to the owners of the websites. Cookies used, for example, to collect information for advertising and content personalization purposes, as well as to process web statistics, they may be “third-party cookies”. Third-party cookies allow for more comprehensive surveys of users’ browsing habits and are believed to be more sensitive from an integrity perspective. For this reason, most web browsers allow you to change your settings so that these cookies are not accepted.
Below is a list of services used on this site that set third-party cookies:
– Google Analytics (Google)
Google Anayltics is a web analytics service provided by Google, Inc. (“Google”) that uses “cookies” through which it collects Personal Data from the user which is transmitted to and stored on Google servers in the United States. Google uses this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google does not associate the user’s IP address with any other data held by Google. Any refusal to use cookies by selecting the appropriate setting on your browser may prevent you from using all the features of this website.
– Social Widgets/Buttons
Services that allow users to interact with social networks directly within other websites.
– Youtube Videos
Some web pages embed YouTube video content within them. By visiting a page containing a YouTube video, or clicking to view the video, cookies from YouTube may be recalled. These cookies are not tools owned by us. To find out more, visit the Google information page (http://www.google.com/intl/it_it/policies/technologies/cookies/).
– Facebook social buttons/widgets (Facebook)
Service managed by Facebook Inc., a company that adheres to the Safe Harbor Privacy Policy Framework initiative, guaranteeing processing of Personal Data in line with European security standards. The service allows the user to interact with the social network through this website. Facebook, thanks to the user’s click, acquires the data relating to the user’s visit to the Site. Facebook does not share any information or data in its possession with the Site or the Data Controller. For further information on the use of Personal Data by Facebook Inc. please consult the following link: www.facebook.com/privacy/explanation.php
– Twitter social buttons/widgets (Twitter)
Service managed by Twitter, a company that adheres to the Safe Harbor Privacy Policy Framework initiative, guaranteeing processing of Personal Data in line with European security standards. The service allows the user to interact with the social network through this website. Twitter, thanks to the user’s click, acquires the data relating to the user’s visit to the Site. Twitter does not share any information or data in its possession with the Site or the Data Controller. For more information on the use of Personal Data by Twitter please consult the following link: http://twitter.com/privacy
– Cookies that provide interactive maps
These cookies allow us to include customizable interactive maps within this site, which uses Google Maps to provide detailed information on the location of your office (for more information visit Google’s combined privacy policy, which also includes information on Google Maps cookies: http://www.google.co.uk/intl/it_IT/policies/
This type of cookie is not essential for the functioning of the site. Traffic optimization and distribution
These services allow this Application to distribute its contents via servers located throughout the area and to optimize its performance. The Personal Data processed depends on the characteristics and implementation methods of these services, which by their nature filter communications between this Application and the user’s browser. Given the distributed nature of this system, it is difficult to determine the locations to which content, which may contain the user’s Personal Data, is transferred. CloudFlare (Cloudflare)CloudFlare is a traffic optimization and distribution service provided by CloudFlare Inc. The CloudFlare integration methods provide that it filters all the traffic of this Application, i.e. the communications between this Application and the user’s browser, allowing also the collection of statistical data on it. Personal data collected: Cookies and Various types of Data as specified in the privacy policy of the service. Place of processing: USA – Privacy Policy
Cookie management
Since cookies are normal text files, they can be accessed using most text editors or word processing programs. To open them, simply click on them. Below is a list of links that explain how to view cookies within various browsers. If your browser is not present, please refer to the cookie information provided by the browser itself. If you use a mobile phone, consult its manual for further information.
– Firefox: https://support.mozilla.org/en-uS/kb/cookies-information-websites-store-on-your-computer
– Chrome: https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&topic=14666&ctx=topic
– Internet Explorer: http://windows.microsoft.com/en-uS/internet-explorer/delete-manage-cookies
– Safari: http://support.apple.com/kb/PH17191?viewlocale=it_IT
Deactivation/activation or deletion of cookies
Cookies can be limited or blocked via your browser settings.
If you prefer that websites not store any cookies on your computer, set your browser to notify you before each cookie is stored. Alternatively, you can set your browser to refuse all cookies or only third-party cookies. You can also delete all cookies already present on the system. It is important to emphasize that the settings must be changed separately in each browser and computer used.
If you block the storage of cookies, it is not possible to guarantee correct functioning of the website. Some functions of the site may be unavailable and it may no longer be possible to view certain websites. Furthermore, blocking cookies does not eliminate the display of cookies. advertisements. Simply, these will no longer be personalized based on your interests and will be re-proposed more frequently.
In each browser the settings are changed following a different procedure. If necessary, use your browser’s Help function to define correct settings.
To disable cookies on a mobile phone, consult the relevant manual for further information.
More detailed information relating to cookies on the Internet is available at http://www.aboutcookies.org/
Other cookies/unexpected cookies
Considering the functioning of the Internet and websites, we are not always able to control the cookies that are stored by third parties via our website. This especially applies in cases where the web page contains so-called embedded elements: texts, documents , images or short videos that are stored elsewhere, but are displayed on or through our website. Consequently, if you detect a cookie on the website that is not attributable to one of the third-party services listed, please let us know. Alternatively, you can contact the interested third parties directly and ask for information on the cookies they send, for what purposes, what their duration is and how they guarantee user privacy.